Reviews
A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Kia Downtown Los Angeles
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Eli was a good salesman he said was gonna get me approved
May 16, 2025
By Grickeyta28 on DealerRater
Eli was a good salesman he said was gonna get me approved and he did .. thank you so much Kia
Eli was a good salesman he said was gonna get me approved
May 16, 2025
By Grickeyta28 on DealerRater
Eli was a good salesman he said was gonna get me approved and he did .. thank you so much Kia
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worked with:
- Adam Kim
- Eliezer Hernandez
0 people out of 0found this review helpful.
Excellent customer service, did my whole deal with Maya
April 1, 2025
By Mr. Lee on DealerRater
Excellent customer service, did my whole deal with Maya and she was great! Would definitely recommend getting your next Kia with her!
Excellent customer service, did my whole deal with Maya
April 1, 2025
By Mr. Lee on DealerRater
Excellent customer service, did my whole deal with Maya and she was great! Would definitely recommend getting your next Kia with her!
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Worked with:
- Maya Fakih
0 people out of 0found this review helpful.
Kia was very helpful with all my questions and satisfied
March 31, 2025
By Lenaie from Los Angeles
Kia was very helpful with all my questions and satisfied my needs everything was handled in a timely manner
Kia was very helpful with all my questions and satisfied
March 31, 2025
By Lenaie from Los Angeles
Kia was very helpful with all my questions and satisfied my needs everything was handled in a timely manner
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Worked with:
- Maya Fakih
- Omari King
- Daniel Espinoza
- Chris Alaverdyan
- Adalid Lopez
- Raymond Vanegas
- Adam Kim
- Eliezer Hernandez
- Jordan Elreda
- Luis Hernandez
- Roxana Munoz
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Dealer response
Thank you for sharing your experience with Kia of Downtown Los Angeles.
I had issues with my Kia Sorrento while on vacation.
March 27, 2025
By Cate Eighmey from Olathe, KS
I had issues with my Kia Sorrento while on vacation. Desiree Rodriguez was outstanding! She was friendly, helpful, informative and efficient and made me feel at ease. Her personality combined with her fantastic customer service skills made my experience extremely pleasant.
I had issues with my Kia Sorrento while on vacation.
March 27, 2025
By Cate Eighmey from Olathe, KS
I had issues with my Kia Sorrento while on vacation. Desiree Rodriguez was outstanding! She was friendly, helpful, informative and efficient and made me feel at ease. Her personality combined with her fantastic customer service skills made my experience extremely pleasant.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
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Dealer response
Thank you for sharing your experience with Kia of Downtown Los Angeles. We're grateful to have team members like ours who go the extra mile to assist our customers. We appreciate your kind words about our service.
I recommend because they give me a excellent service and
March 12, 2025
By Juan from Los Angeles
I recommend because they give me a excellent service and have a kindness and helpful workers.
I recommend because they give me a excellent service and
March 12, 2025
By Juan from Los Angeles
I recommend because they give me a excellent service and have a kindness and helpful workers.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
0 people out of 0found this review helpful.Did you?
Dealer response
Thank you for recommending Kia of Downtown Los Angeles. We're glad to hear that our team's service made a positive impression. Take care!
Mr Eric Espinoz,is a very friendly person he helps you
December 12, 2024
By vernalee1130 on DealerRater
Mr Eric Espinoz,is a very friendly person he helps you answers your question when you don't understand, his customer service in outstanding, will recommend KIA OF DOWNTOWN. TO ALL MY FRIENDS ,,HAPPY HOLIDAY
Mr Eric Espinoz,is a very friendly person he helps you
December 12, 2024
By vernalee1130 on DealerRater
Mr Eric Espinoz,is a very friendly person he helps you answers your question when you don't understand, his customer service in outstanding, will recommend KIA OF DOWNTOWN. TO ALL MY FRIENDS ,,HAPPY HOLIDAY
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worked with:
- Daniel Espinoza
0 people out of 0found this review helpful.
Everything was perfect good services… Danny a very good
December 4, 2024
By CARLOSLEMUS0326 on DealerRater
Everything was perfect good services… Danny a very good sales person….. choose a very good car
Everything was perfect good services… Danny a very good
December 4, 2024
By CARLOSLEMUS0326 on DealerRater
Everything was perfect good services… Danny a very good sales person….. choose a very good car
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
0 people out of 0found this review helpful.
Good experience as always, they took care of the car and
December 1, 2024
By umerdurrani7 on DealerRater
Good experience as always, they took care of the car and felt it was worth it!
Good experience as always, they took care of the car and
December 1, 2024
By umerdurrani7 on DealerRater
Good experience as always, they took care of the car and felt it was worth it!
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
0 people out of 0found this review helpful.
Fast and on time thank you for my making my appointments
November 30, 2024
By AMYGARCIA06 on DealerRater
Fast and on time thank you for my making my appointments go by easy advisor Mike
Fast and on time thank you for my making my appointments
November 30, 2024
By AMYGARCIA06 on DealerRater
Fast and on time thank you for my making my appointments go by easy advisor Mike
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
0 people out of 0found this review helpful.
Staff is always very friendly and provide quick service.
November 30, 2024
By iselmartinez1991 on DealerRater
Staff is always very friendly and provide quick service. I’ve been servicing my car at this location and will continue going back.
Staff is always very friendly and provide quick service.
November 30, 2024
By iselmartinez1991 on DealerRater
Staff is always very friendly and provide quick service. I’ve been servicing my car at this location and will continue going back.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Worked with:
- Luis Hernandez
0 people out of 0found this review helpful.
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